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DeltaSoft's client portal to go live in September
DeltaSoft's client portal to go live in September
16 June 2009

DeltaSoft's commitment to its clients for offering a real time support tracking system is nearing completion. A web enabled issue tracking software is currently under evaluation and testing by DeltaSoft for the purpose of providing information regarding issues and queries to our clients.

The system is expected to go live in September 2009 and it will have the following key features among others:

- A web site our clients can visit to view and report defects and features

- Security protection will require users to register before having access to the Client Portal information, providing privacy for each client and user

- Ability to reset password and automatically handle forgotten passwords for client end users

- Portal visitors will have a “My Defects” and “My Features” view that allows them to quickly see the items reported by them

- The use of RSS Feeds to automatically retrieve Defects and Features through the Client Portal

The project is backed up by the latest security protection in hardware and software infrastructure. A scheduled upgrade of our network will provide the necessary platform for our clients to securely access the portal and use it for speeding up procedures in customer support. This will ensure faster service from DeltaSoft's part as well as tracking ability from our clients so that each user will be able to see the issues raised by them and monitor their progress and status.

DeltaSoft focuses on top quality customer support and our promise for the future is to keep improving our services so that our clients will benefit from the continuous strive for excellence.

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